master88 Privacy Policy – User Data Protection
master88 is fully committed to maintaining the security and confidentiality of every user's personal data. This document transparently explains how we collect, use, store, and protect your information.
Last updated: January 2024. By using the services of master88, you agree to the privacy policy set out here.
1. Data We Collect
master88 collects several categories of information to ensure the service runs smoothly and meets user needs. This includes data you provide directly when registering, as well as data collected automatically during your use of the platform.
Account information: When you register, we collect your full name, email address, phone number, date of birth, and encrypted password. This data is used for identity verification and account management on the master88 platform.
Payment information: To process deposits and withdrawals in IDR (Indonesian Rupiah), we store the bank account or digital wallet information you provide, such as the account holder's name and account number. We do not store your PIN, OTP, or banking password in any form.
Device and browser data: We automatically record your IP address, device type, operating system, browser, and pages visited. This data is used for security purposes, internal analytics, and optimizing the platform's display across various devices including Android and iOS phones.
Usage data: In-platform activity history — such as transaction history, game categories accessed, and session duration — is recorded for service improvement purposes and to detect unusual activity.
2. Purpose of Data Use
The data we collect is used solely to support the operation of master88 services and to improve the user experience. No data is used for purposes beyond those stated in this policy without explicit user consent.
The primary purposes for which data is used include: processing registration and account verification, facilitating financial transactions in IDR, detecting and preventing fraud or account misuse, and sending relevant service notifications via email or in-platform messages.
Usage data is also analyzed in aggregate to understand general preferences among our users, enabling us to develop new features, refine the interface, and improve platform speed and stability across a variety of mobile networks.
We do not use personal user data for third-party advertising purposes or sell it to anyone. Internal promotional communications are only sent to users who have actively opted in to receive notifications at the time of registration or through their account settings.
3. Cookies and Tracking Technologies
master88 uses cookies — small text files stored on your device — to ensure the platform's core functions work correctly. Cookies help us remember your display preferences, keep your login session active while you use the platform, and speed up page loading when you return.
There are two types of cookies we use: session cookies (automatically deleted when you close your browser) and persistent cookies (stored for a set period to remember your preferences). We do not use third-party cookies for cross-site advertising.
You can manage your cookie preferences through your device's browser settings. Disabling certain cookies may affect platform functionality, such as the ability to stay logged in automatically. If you access the platform via a mobile browser on Android or iOS, cookie settings are available in the privacy section of your browser.
4. Data Storage and Security
All personal data of master88 users is stored on servers protected with 256-bit SSL encryption and a multi-layered security system. Access to personal user data is granted only to internal staff who require it to carry out legitimate operational duties, and only to the extent necessary.
Financial data, including bank account information and IDR transaction history, is stored separately from general account data using additional security segmentation. Our systems are regularly updated to keep pace with the latest security standards and protect users from evolving cyber threats.
Although we apply strict security measures, no data transmission system over the internet is entirely risk-free. We therefore encourage users to help keep their accounts secure by not sharing login information with anyone, using strong passwords, and contacting the master88 support team immediately if they suspect unauthorized access.
5. Sharing Data with Third Parties
master88 does not sell, rent, or exchange personal user data with third parties for commercial gain. However, in certain limited situations, we may share information with specific parties that support the operation of our services, such as payment infrastructure providers that process IDR transactions, or technical service providers that help maintain platform stability.
Every third-party partner that receives user data is required to comply with data security standards equal to or stricter than those we apply ourselves. They are not permitted to use that data for any purpose outside the scope of the services they provide to master88.
Data disclosure may also occur where required by law, court order, or official request from a competent law enforcement authority. In such cases, we will endeavor to notify the affected user to the extent permitted by law.
6. User Rights Over Personal Data
As a user of the master88 platform, you have a number of rights regarding the personal data we manage. You may exercise these rights at any time by contacting our support team through the official channels available on the Contact Us.
Right of access: You have the right to request a copy of the personal data we hold about you. This request will be processed within a reasonable timeframe after your identity has been verified.
Right to rectification: If the data we hold is inaccurate or no longer relevant, you may request an update through your account settings or by contacting the support team.
Right to erasure: You may request the deletion of your personal data, except for data we are required to retain under legal obligations or financial audit requirements. Deletion requests will be processed once the account has no active balance or transactions still under investigation.
Right to restrict processing: In certain situations, you may ask us to temporarily restrict how your data is used, for example while a dispute regarding data accuracy is ongoing.
7. Policy Changes and How to Contact Us
This Privacy Policy may be updated from time to time to reflect changes in our data processing practices, technological developments, or adjustments to applicable regulations. Updates will be published on this page with the most recent revision date shown at the top of the document.
Users who continue to use master88 services after the update date are considered to have accepted the revised policy. If the changes are material and significantly affect user rights, we will endeavor to provide additional notice via email or in-platform notification.
If you have any questions, concerns, or requests regarding this privacy policy, please contact the master88 customer support team by email at [email protected] or visit the Contact Us for full contact channel information. Our team operates 24 hours and will respond to your inquiry as quickly as possible.
Your Data Is Safe with master88
Learn more in our FAQ, or log in directly and enjoy our services with complete confidence that your privacy is protected.